April  14, 2010 General Meeting at Double tree Hotel in Downers Grove, IL.
 

================================================

Pre-Dinner Session

Scholarship Award and Training Institute

Presentation by:

June Morita - Scholarship Committee Chair

Mark Ehrlicher - Training Institute Director

========================================================

Post-Dinner Session

Topic: Value Stream Mapping

Speaker - Anthony Manos

Value Stream Mapping for Office, Service and Healthcare

How do I do value stream mapping in non-manufacturing settings?

This session will give you the answers on how to use VSM for office and service.

 After this session you be able to:

• know how to correctly create a process family matrix

• see real-world examples of VSM in non-manufacturing settings

• understand how to gather data and what information to collect

 This session is intended for those already familiar with value stream mapping, but need help in applying it in non-manufacturing settings like customer service, purchasing, accounting, information technology and healthcare.

Anthony Manos

Anthony Manos is a Catalyst with Profero, Inc., where he provides professional consulting services, implementation, coaching and training to a wide variety of organizations, large and small, private and public, in many industries focusing on Lean Enterprise and Lean Healthcare. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work environments. Tony is trained and certified by the National Institute for Standards and Technology (NIST) U.S. Department of Commerce in all elements of Lean manufacturing.

Relying on his diverse knowledge of business, manufacturing techniques and applications, Tony has assisted numerous clients in implementation of Lean Enterprise and Lean Healthcare. Over the past nine years, he has helped over 150 companies in several aspects of Lean implementation including: team building, standardized work, 5S workplace organization & visual workplace, quick changeover, plant layout, cellular, kanban, total productive maintenance, kaizen events and Hoshin planning. Tony is an internationally recognized speaker and expert on Lean and presents at several conferences a year. As a member of American Society for Quality’s (ASQ) faculty, he teaches a two-day course in Lean Enterprise and a one-day course on Kaizen. Tony is the past Chair of the Lean Enterprise Division of ASQ. He is a senior member of the Society of Manufacturing Engineers (SME) and a member of the Association for Manufacturing Excellence (AME). He is part of the team that is developed the Lean Certification for AME, SME and the Shingo Prize. Manos also is a Shingo Prize Examiner for Manufacturing Excellence. Tony is the co-author of the book “Lean Kaizen: A Simplified Approach to Process Improvement” and author of many articles on Lean and its allied subjects.

With more than 25 years experience in quality management, Tony is an expert in all aspects of quality, including developing and implementing programs, using statistical process control (SPC) and design of experiment (DOE), training, and auditing. He has guided many companies through implementation and certification for quality management standards such as ISO 9001. He is a senior member of the American Society for Quality and holds several certifications.

Mr. Manos served in the United States Navy nuclear propulsion program and holds and MBA from the University of Illinois at Chicago.